Help

Hey There, Knitting Superstar!

Welcome to the Help Page, your one-stop shop for all the FAQs you could ever dream of. We’ve got answers, we’ve got tips, and we’ve got the knitting wisdom of a thousand grandmas. But if your question is not found here, shoot me an email at [email protected]. I promise to get back to you faster than I can finish my morning coffee.

How do I download my pattern once I buy it?
After your purchase, you’ll receive an email with a download link. There are two links in the email, one takes you to the product page, and one takes you to your pattern. Just click the download link, and the PDF pattern will be saved to your device. This is what your email will look like:

Can I print the pattern?
Absolutely! Our patterns are designed to be printer-friendly, so you can have a physical copy in hand while you knit.

Do I need special software to view the pattern?
Our patterns are in PDF format, so you’ll need a PDF reader like Adobe Acrobat or Preview on Mac. Most devices come with a PDF reader pre-installed.

I’m new to knitting—are your patterns beginner-friendly?
We offer a range of patterns for different skill levels. Each pattern includes detailed instructions – and most also include video tutorials – plus we’re always here to help if you get stuck!

Can I share the pattern with my friends?
We appreciate your support, but we ask that you don’t share or distribute our patterns. Each purchase allows us to keep creating new designs for you to enjoy, so please share the link to the product page with your friends.

Do you offer support if I have questions about the pattern?
Yes! If you have any questions while working on a pattern, just email us at [email protected] and we’ll be happy to assist you.